Effective Date: January 1st, 2024
Welcome to HappyOnlineReviews.com. These Terms & Conditions (“Terms”) govern your use of our services and website. By accessing our website, subscribing to our services, or using any of our tools, you agree to be legally bound by these Terms.
HappyOnlineReviews.com provides automated tools and support for helping businesses generate, manage, and direct online reviews. This includes review request automation, optional private feedback channels, redirection to platforms like Google, and analytics reports. We may also at times provide SEO (Search Engine Optimization), paid advertising and web optimization services on request. All services provided will be subject to these terms herein.
You agree to use our services in accordance with all applicable laws, including those governing advertising, online reputation management, and consumer data protection. You may not use our tools to manipulate or fabricate reviews or violate third-party platform policies (e.g., Google, Facebook, Yelp).
You are solely responsible for:
HappyOnlineReviews.com is not affiliated with Google, Facebook, Yelp, or any other third-party review platform. We make no claims of partnership or endorsement.
You acknowledge that it is your responsibility to comply with the terms of use and guidelines of all third-party platforms. We are not liable for any penalties, suspensions, or account actions taken by those platforms.
All subscriptions are billed monthly in advance and automatically renew every 30 days. By subscribing, you authorize recurring billing unless cancelled prior to the next billing cycle.
We are committed to providing a fully functional and value-driven review system. Due to the digital nature of our product and the immediate value delivered, all sales are final and non-refundable.
This includes—but is not limited to—cases of dissatisfaction, lack of use, or changes in your business situation. We encourage you to review our service details carefully before subscribing. We may, at our sole discretion, assess exceptions under rare and exceptional circumstances.
As part of your subscription, we provide a complimentary Google review panel (desk plate or sticker) with embedded QR code or NFC tag. This item is:
We are not responsible for damage, loss, or theft of the panel after shipment. Replacements may be provided at our discretion for an additional fee.
HappyOnlineReviews.com offers an optional, complimentary 15-minute consultation to clients for general onboarding and service clarification purposes. This consultation is not professional marketing, legal, or business advice, and no guarantees or representations are made regarding outcomes discussed during the session.
Some subscription tiers may include access to one (1) monthly support call. These calls are intended to assist clients in making the most of our services but do not constitute legal, marketing, or business advice. No specific results are promised or guaranteed.
It is solely the customer’s responsibility to request and schedule their monthly support call by contacting our team via email at [email protected]. Monthly calls are not automatically scheduled. If the customer does not initiate and book the call within the calendar month, the opportunity is considered forfeited and does not carry over.
HappyOnlineReviews.com shall not be held liable for any business outcomes, reputational impact, or perceived non-performance related to the consultation or monthly call, whether scheduled or not.
You agree not to initiate chargebacks or payment disputes without first contacting us in good faith to resolve the matter.
Unwarranted chargebacks will be treated as a violation of this agreement and may result in:
To the fullest extent permitted by law, HappyOnlineReviews.com and its owners, partners, and affiliates shall not be liable for any indirect, incidental, consequential, or special damages arising out of or relating to the use or inability to use our services—including but not limited to business interruption, loss of revenue, damage to reputation, or client attrition.
We do not guarantee a specific number of reviews, star rating improvements, increased revenue, or ranking results. Outcomes vary depending on industry, customer base, usage, and external factors beyond our control.
All materials on this site, including logos, text, images, systems, and software, are the intellectual property of HappyOnlineReviews.com and may not be copied, used, or reproduced without written permission.
If a dispute arises from your use of our services, you agree to first attempt resolution directly with HappyOnlineReviews.com through informal communication.
If no resolution is reached within 30 days, the matter will be handled through private mediation or binding arbitration, at our sole discretion. All proceedings will remain confidential, and you waive any right to pursue legal action or participate in a class action.
By using our services, you waive the right to file or participate in any lawsuit or class action and agree that all disputes will be resolved on an individual basis through the process described above.
If you have any questions regarding these Terms, please contact us at:
Email: [email protected]